Austin-Bergstrom advises passengers to count on busy Thanksgiving journey season

The vacation journey season is upon us and Austin-Bergstrom Worldwide Airport is advising vacationers to organize.

The airport says that this Thanksgiving journey season is approaching the heels of a “record-breaking” October and nearing the top of a yr that noticed “unprecedented demand” for air journey. Along with the demand, airways are providing 35% extra seats in comparison with this time in 2019.

Attributable to these elements, passengers ought to count on a busier than ordinary terminal beginning Friday, Nov. 18 by means of Monday, Nov. 28, says Austin-Bergstrom.

In response to this demand, Austin-Bergstrom is providing ideas and a brand-new service to assist your journey plans run easily.


Beginning Monday, Nov. 21, the airport will supply SkySquad, a brand new service that connects passengers with a skilled, pre-vetted airport assistant to supply an additional pair of palms from the curbside to their gate and assist passengers with the whole lot from ticketing, checking baggage, loading gadgets onto the safety belt, keeping track of journey gadgets once they go to the restroom and extra.

Passengers must e-book 24 hours upfront. These can go to the SkySquad web site or name 877-359-2256.

Journey Suggestions

When to reach at AUS

  • Passengers utilizing normal Transportation Safety Administration (TSA) screening ought to arrive not less than 2.5 hours earlier than departure for home flights and three hours earlier than departure for worldwide flights.
  • Passengers that must test baggage, return a rental automotive or full different actions earlier than becoming a member of the TSA safety line ought to arrive even earlier.
  • TSA PreCheck and Clear customers can count on a sooner safety course of than these utilizing normal TSA screening. On-site TSA PreCheck enrollment is now supplied to departing passengers after they’re cleared by means of safety by means of a brand new enrollment program, which you’ll study extra about right here.

Safety screening & packing accurately

  • AUS has 4 safety screening checkpoints and all checkpoints result in all gates.
  • The TSA has reported that AUS passengers proceed to convey a report variety of weapons to safety checkpoints this yr. Bringing prohibited gadgets, equivalent to firearms and liquids exceeding 3.4 oz., will trigger delays for passengers. Passengers can go to for steering on how you can pack and what gadgets are allowed in carry-on baggage.
  • For passengers touring with meals, meat, seafood, greens and different non-liquid meals gadgets are permitted in each carry-on and checked baggage. If the meals is filled with ice or ice packs in a cooler or different container, the ice or ice packs should be fully frozen when introduced by means of screening. If the ice or ice packs are partially melted and have any liquid on the backside of the container, they won’t be permitted.
  • If you’re touring with presents, TSA recommends sending presents forward by mail, or ready to wrap them till you arrive at your vacation spot.

Parking and/or dropping off passengers

  • Go to to order a parking area and test for real-time parking availability earlier than arriving on the airport, which extremely recommends reserving an area upfront as reservations will refill quick.
  • Passengers ought to price range in further arrival time for shuttle service to the terminal because it runs roughly each 15-20 minutes.
  • Use both the higher stage for departures or the decrease stage for arrivals to drop off passengers. And vice versa – when you’re choosing up somebody and the decrease stage for arrivals is backed up, go to the upper-level departures and decide up from there. Use whichever stage is least congested.

Mobility help and accessibility wants

  • Passengers who require wheelchair help must contact their airline previous to their journey date to arrange the service.
  • AUS has a brand new Mobility Lounge for passengers utilizing wheelchairs and different mobility assistive gadgets situated on the ticketing/departures stage
  • AUS additionally has a brand new Mobility Help Zone, which gives precedence entry for Wheelchair Accessible Autos (WAVs), taxis and rideshares to pick-up passengers with restricted mobility. It’s situated on the decrease stage curbside one lane throughout from the G and H pick-up areas; it’s free and open each day from 7 a.m. to 2 a.m.
  • Think about requesting TSA Cares Help, a helpline that gives vacationers with disabilities, medical circumstances and different particular circumstances extra help throughout the safety screening course of. Contact them at 855-787-2227.

Checking into your flight

  • Airline ticket counters open at numerous occasions. Passengers ought to contact the airline instantly for hours of operation.
  • Passengers with out checked baggage can bypass the busy airline ticket counters and head instantly to TSA screening checkpoints through the use of a cellular boarding go to skip the airline ticket counters or a self-service kiosk situated contained in the terminal to print boarding passes
  • Along with conventional check-in procedures, some airways supply exterior curbside check-in on the higher stage.

Getting probably the most out of AUS

  • As soon as inside, discover the meals, new artwork installations, stay music phases, procuring and extra utilizing step-by-step instructions on the AUS digital wayfinding map

Data for Allegiant and Frontier vacationers

  • Passengers flying Allegiant or Frontier will depart from The South Terminal, a separate terminal situated close to US 183 and Burleson Street at 10000 Logistics Lane. This terminal will not be accessible from the principle Barbara Jordan Terminal. Whereas there may be shuttle service to the terminal, Allegiant and Frontier passengers are suggested to park on-site on the South Terminal to avoid wasting time.

Passengers needing help at any level of their journey at AUS are inspired to name the Airport Operations Heart at 512-530-2242 or to ask any Division of Aviation employees member for help.

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